acv67's commitment to responsible gaming
acv67 believes that safe gaming is every player's right. Our protection tools and support systems help you play with awareness and in good health.
What is responsible gaming and why does it matter?
Online gaming can be a great form of entertainment, but it stays healthy only when you play with awareness and in a controlled way. Responsible gaming at acv67 means enjoying gaming as entertainment — never as a source of income or a solution to problems.
We place the wellbeing of every player as our highest priority. That is why acv67 maintains multiple tools and measures to help you monitor your gaming habits and set limits when needed.
Gambling addiction is becoming a social issue in Bangladesh and many other countries. acv67 takes this matter seriously and helps players build healthy gaming habits. Our responsible gaming policy is not merely a legal obligation — it is a sincere commitment to our players.
Remember, online gaming is entirely based on chance. The outcome of each round is not predetermined, and the result of a past game does not influence the next one. There is no guarantee of winning, so never place larger bets in hopes of recovering money you have lost.
Only bet what you can afford to lose without it affecting your daily life.
Gaming is for entertainment — not a place to plan how to earn money.
Our protection measures
Set deposit limits
You can set deposit limits on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A waiting period applies if you wish to increase a limit.
Time limits and breaks
Set your gaming time and give yourself breaks. Our time-out feature helps you take a temporary break from gaming for anywhere from 24 hours to 30 days.
Self-exclusion
If you feel gaming is going beyond your control, you can close your account temporarily or permanently yourself. No promotional messages will be sent during a self-exclusion period.
Monitor gaming history
You can view the full history of all your bets, wins, losses, and transactions at any time. This information is very useful for understanding your own patterns.
24/7 support team
Our Bangla-speaking support team is available around the clock on live chat. Get immediate help for any gaming-related concerns or issues.
Age verification system
Strict age verification is carried out at registration. No one under the age of 21 is permitted to create an account, and suspicious accounts are suspended at any time.
Protection tools — details
Set daily, weekly, and monthly deposit limits from your account settings. For example, if you set a daily limit of ৳500, no further deposits will be accepted that day. Lowering a limit takes effect immediately, but increasing a limit may require a wait of up to 24 hours so the decision is well considered.
Use the time-out feature for a temporary break. Your account can be temporarily deactivated for 24 hours, 48 hours, 7 days, or 30 days. Logging in will not be possible during this time and no promotional emails will be sent. Once the period ends, your account will be reactivated automatically.
Self-exclusion is the most effective step if you are experiencing serious problems. You can close your account for 3 months, 6 months, 1 year, or permanently. Account recovery will not be possible during this period. Submit a self-exclusion request directly via live chat or by emailing [email protected].
Set a maximum amount for a single bet. This feature helps control the tendency to place large bets on impulse and supports healthy gaming habits over the long term.
View your complete transaction and betting history from your account dashboard. How much time you spent, how much you deposited, how much you won or lost — all information is available transparently.
Signs of problem gambling
If you or someone you know shows the following signs, seek help immediately. These signs may indicate the start of a gambling addiction:
- Placing larger bets to try to recover lost money
- Skipping bill payments or loan repayments because of gaming
- Hiding gaming from family or friends
- Being unable to stop gaming despite repeated attempts
- Feeling anxious, restless, or irritable when not gaming
- Neglecting work, studies, or family responsibilities to game
- Using gaming as a way to forget life's problems
- Taking out loans or selling assets to fund gaming
- Lying about how much you game
- Losing sleep or concentration due to thoughts about gaming
Check yourself
Answer the following questions honestly. If three or more answers are "yes", it is recommended that you contact our support team.
If you are concerned, contact us at: [email protected] or on 24/7 live chat.
Tips for safe gaming
Set a budget
Set a fixed budget before gaming and stay within it. When the budget runs out, stop for the day.
Track your time
Decide on a time limit before you start gaming. Set a timer on your phone and stop when it goes off.
Take breaks
Do not game for long stretches at a time. Take a break every hour, drink some water, and go for a walk.
Not when emotional
Do not game when you are angry, frustrated, or under stress. Decisions made in those moments are not sound.
Need help? We are here
acv67 support team
Our Bangla-speaking support team is with you 7 days a week, 24 hours a day. Contact us for any gaming-related concerns, self-exclusion, or to set account limits.
Speak your mind
Gaming addiction is a real problem and there is nothing to be ashamed of. If you feel that gaming is having a negative impact on your life, seek help today. Our team will assist you with complete confidentiality.
Remember — seeking help is not a sign of weakness, it is a sign of courage.
Guidance for parents
Online gaming platforms are not for children or minors. If there are children or teenagers in your household, take the following steps:
Password protection
Never share your acv67 account password with anyone else in the family. Do not save passwords on shared devices.
Parental control software
Use parental control software to prevent children from accessing gaming sites. Most Android and iOS devices have built-in parental control features.
Open conversations
Have an open discussion with your family about the risks of online gaming. In particular, help teenagers understand that it is a limited form of entertainment, not a way to earn money.
Report suspicious activity
If you suspect that a minor is using the acv67 platform, notify our support team immediately. We will take swift action.
Remember: acv67 is for players aged 21 and above only. Protecting minors is our highest priority.
Responsible Gaming — common questions
Play safely and enjoy smartly
We are always ready to keep your experience at acv67 enjoyable and safe. Browse our game categories or get in touch with our support team.