acv67 Privacy Policy
Learn in full detail how your personal information is collected, stored, and protected on the acv67 platform.
Introduction and Commitment
acv67 is a safe and trusted online gaming platform for players in Bangladesh. We believe that keeping your personal information completely confidential is our highest responsibility. This privacy policy ("Policy") describes how acv67 collects your information, the purposes for which it is used, and what your rights are.
By using our website acv67.cam, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services. We always operate with transparency and are committed to ensuring the security of your information.
acv67 uses SSL encryption technology to keep all your information secure. Our servers operate according to the latest security standards so that no unauthorized person can access your information.
Who Does This Policy Apply To?
- All users registered on acv67.cam
- Visitors browsing our website
- Individuals who contact us via live chat or email
- Those who receive our promotional offers
Our Core Principles
- Collect only necessary information
- No selling of information to third parties
- Use of secure SSL encryption
- Option to delete your information upon request
1. Types of Information We Collect
1.1 Information Collected at Registration
When you create an account on acv67, we collect the following information:
- Full name (as per national identity card)
- Date of birth (for age verification — to confirm 21+)
- Email address
- Mobile number (for mobile wallets such as bKash, Nagad, or Rocket)
- Preferred username and password
1.2 Identity Verification (KYC) Information
To ensure a safe gaming environment and prevent money laundering, we may request the following information when necessary:
- Scanned copy of National Identity Card (NID) or passport
- bKash, Nagad, Rocket, or Upay account details (for payment verification only)
- Relevant bank account information (for bank transfers)
This information is stored under strict security and is used only for internal verification purposes.
1.3 Automatically Collected Information
When you visit our website, some technical information is collected automatically:
- IP address and device information (model, operating system)
- Browser type and language settings
- Cookies and session data (to improve user experience)
- Page visit duration and navigation patterns
- Referral URL (where you came from before reaching our site)
2. Use of Information
2.1 Primary Use
acv67 uses your information for the following purposes:
- Account creation and management
- Processing deposits and withdrawals (via bKash, Nagad, Rocket, Upay, and bank transfer)
- Providing technical support and 24/7 live chat service
- Paying out winnings and issuing bonuses
- Monitoring accounts to ensure responsible gaming
2.2 Security and Protective Purposes
We use information to protect users and maintain platform security:
- To detect and prevent fraudulent activity
- To prevent unauthorized access to accounts
- To monitor money laundering and suspicious activity
- To keep minors (under 21) away from gaming
2.3 Service Improvement Purposes
To improve our platform, we analyze anonymous and aggregated data. This helps us:
- Make the user experience easier and better
- Plan the launch of new games and services
- Identify and resolve technical issues quickly
- Create relevant promotional offers
Personally identifiable information is not used for this analysis.
3. Sharing and Disclosure of Information
acv67 never sells your personal information to third parties. However, sharing information may be necessary in certain limited situations:
3.1 Payment Service Providers
To complete transactions, we share limited information with approved payment partners. These include bKash, Nagad, Rocket, Upay, and various banks. Only the information necessary to process the transaction is shared with them.
3.2 Technology Partners
Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) receive only gameplay-related session data. They do not have access to your personal identity or financial information.
3.3 Legal Obligations
We may be required to provide information as part of a court order, a request from a regulatory authority, or a legal process. In such cases, we will always act within the limits of applicable law.
3.4 No Sale to Third Parties
acv67 does not sell, rent, or exchange your personal information to any marketing agency, data broker, or other commercial entity. This is an unchangeable policy of ours.
4. Cookies and Tracking Technology
4.1 What Are Cookies and How We Use Them
Cookies are small text files that our website stores on your device. They help improve your browsing experience.
acv67 uses the following types of cookies:
- Essential Cookies: To maintain login sessions and ensure security
- Functional Cookies: To remember your preferences and settings
- Analytics Cookies: To monitor site performance (anonymous data)
You can control cookies from your browser settings. However, disabling certain essential cookies may cause the website to not function properly.
5. Data Security Measures
We use industry-standard security technology to keep your information safe. The key components of our security framework are described below:
SSL Encryption
Our entire website is protected by SSL/TLS encryption. All information exchanged between your browser and our servers is transmitted in encrypted form.
Secure Servers
Our data servers are protected within a high-security perimeter. Regular security audits are conducted and the latest security updates are applied.
Access Control
Only authorized staff can access user information. Every access event is logged and reviewed regularly.
Password Hashing
Your password is never stored in plain text. It is kept secure using industry-standard hashing algorithms.
Two-Factor Verification
For high-value transactions, we apply additional verification methods that protect your account from unauthorized access.
Regular Backups
Secure backups of your information are maintained so that your account data remains protected even in the event of a technical issue.
6. Data Retention Period
6.1 Information for Active Accounts
We will retain all your information for as long as your account is active. Even after an account is closed, some information may be kept for a specified period:
- Financial transaction records are retained for the applicable legal period
- KYC verification information is kept in accordance with legal requirements
- Communication history (live chat, email) is used to improve support quality
6.2 Inactive Accounts
For accounts that have been inactive for an extended period, we will notify you by email. Upon request, we will arrange to delete your information. However, information that must be retained due to legal obligations may not be possible to delete.
7. Your Rights
As a user of acv67, you have the following rights. To exercise these rights, contact us at [email protected]:
Right to Access Information
You have the right to know what information we have collected about you. If you submit a written request, we will provide a complete data report within 30 days.
Right to Correct Information
If there is any error in your personal information, you may request a correction. We will arrange the correction as quickly as possible.
Right to Delete Information
You may request that your personal information be deleted. However, information that must be retained due to legal obligations may not be possible to delete.
Right to Object to Processing
You may object to the use of your information for marketing or analytics purposes. We will review your objection and take the necessary steps.
8. Protection of Minors
8.1 21+ Age Policy
acv67 is for individuals aged 21 and above only. We do not intentionally collect any information from minors. If we become aware that a minor has registered, we will immediately close that account and delete all associated information.
Our appeal to parents: Please be vigilant to ensure your children cannot access our platform. If you notice anything suspicious, contact us.
9. Changes to the Policy
9.1 How Changes Will Be Communicated
This privacy policy may be updated over time. For any significant changes, we will:
- Update the date on this page
- We will send notifications to registered users via email
- We may display a notice on the site's homepage
If you continue to use the site after any changes, it will be assumed that you have agreed to the new policy. Therefore, it is recommended that you review this page regularly.
10. Contact Us
Questions about privacy?
If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us using the details provided below:
Email: [email protected]
24/7 live chat support — our Bengali-speaking support team is ready to help you at any time.
We generally try to respond to emails within 24 hours (according to Bangladesh Standard Time).
Read more: Terms & Conditions • Responsible Gaming • About Us • FAQ